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　　ESSENTIAL KNOWLEDGE

　　

　　Bryan

　　

　　7/2/20243 min read

　　

　　1. Importance of Effective Communication

　　

　　Imagine a household where instructions are understood the first time they’re given, where concerns are expressed and addressed promptly, and where laughter often fills the air because jokes and stories are shared and appreciated. This isn’t a utopian dream but a realistic scenario in homes where clear communication prevails between employers and their domestic helpers.Effective communication fosters a sense of trust and respect. It minimizes misunderstandings and conflicts, making daily interactions smoother and more pleasant. According to Dr. Sarah Tan, a family psychologist, “Clear communication is the bedrock of any strong relationship. In the context of employers and domestic helpers, it’s not just about conveying tasks; it’s about building a mutual understanding and respect that transcends cultural and linguistic barriers.”

　　

　　2. Tips for Language Learning

　　

　　For employers and domestic helpers eager to bridge the language divide, here are some actionable tips to enhance language skills:

　　

　　Leverage Technology: Use language learning apps like Duolingo or Babbel, which offer interactive lessons on various languages.

　　

　　Practice Daily: Encourage daily conversations, no matter how basic, to build confidence and fluency.

　　

　　Language Exchange: Set aside time each week for a language exchange session where both parties teach each other their native languages.

　　

　　Utilize Media: Watch movies, listen to music, or read books in the language being learned to familiarize with its usage in different contexts.

　　

　　Real-life story: Maria, a domestic helper from the Philippines, shared, “My employer and I dedicated 30 minutes every evening to teach each other our languages. Not only has my English improved, but we’ve also grown closer through the process.”

　　

　　3. Overcoming Language Barriers

　　

　　Despite best efforts, language barriers can persist. Here are some strategies and technologies to help bridge these gaps:

　　

　　Translation Apps: Tools like Google Translate can facilitate immediate translation and understanding.

　　

　　Pictorial Aids: Use pictures or symbols for common tasks or items around the house to avoid confusion.

　　

　　Non-verbal Communication: Sometimes, actions speak louder than words. Gestures, facial expressions, and body language can convey messages effectively.

　　

　　Expert quote: “In today’s digital age, technology offers unprecedented ways to overcome language barriers,” says tech analyst Jason Lim. “However, the willingness to understand and be patient with each other is equally important.”

　　

　　4. Cultural Nuances in Communication

　　

　　Understanding the cultural context of communication can significantly enhance interactions. For instance, in some cultures, direct eye contact might be considered rude, while in others, it’s a sign of honesty.

　　

　　Employers and domestic helpers should take the time to learn about each other’s cultural backgrounds. This knowledge can prevent unintentional offenses and deepen mutual respect.

　　

　　Testimonial: Aishah, an employer, noted, “Learning about my helper’s cultural background helped me understand her better. It was enlightening to see how our communication improved as we became more culturally aware.”

　　

　　5. Building a Positive Relationship Through Communication

　　

　　Open and respectful dialogue is the foundation of a positive relationship. Here are some practices to encourage:

　　

　　Regular Check-ins: Have weekly meetings to discuss any concerns or suggestions.

　　

　　Active Listening: Show genuine interest in understanding the other person’s perspective.

　　

　　Express Appreciation: Acknowledge each other’s efforts and express gratitude regularly.

　　

　　Engaging question: How can you implement these communication strategies in your household to foster a stronger bond with your domestic helper?

　　

　　Call to action: Start today by choosing one tip from this article to improve communication with your domestic helper. Remember, small steps can lead to significant changes in building a harmonious and respectful relationship.

　　

　　In conclusion, language and communication abilities are crucial in ensuring a smooth and positive relationship between employers and domestic helpers in Singapore. By prioritizing effective communication, embracing language learning, overcoming barriers with technology, understanding cultural nuances, and fostering open dialogue, employers and domestic helpers can create a nurturing and respectful home environment.

　　Here’s how to effectively train and orient your new helper, along with resources and training programs available to support this process.contemporaneity maid agency Singapore Our competitors have not made large-scale improvements, so we should get ahead of everyone in the project. https://1achieve.net

　　

　　ESSENTIAL KNOWLEDGE

　　

　　Bryan

　　

　　8/6/20248 min read

　　

　　How to Effectively Train and Orient a New Helper

　　

　　1. Initial Introduction

　　

　　Start with a Warm Welcome

　　

　　When your new domestic helper arrives, it¨s crucial to start on the right foot by making her feel welcomed and valued. A warm welcome helps to create a positive first impression and sets the tone for a respectful and cooperative working relationship. Introduce her to each family member, including children and pets, to help her feel part of the household. This is an opportunity to share any relevant details about family members, such as allergies, preferences, or routines, which will help her understand her role better.

　　

　　Tour the House

　　

　　A thorough tour of the house is essential for helping your new helper familiarize herself with her new environment. Show her key areas such as the kitchen, laundry room, living areas, and bathrooms, explaining the specific tasks expected in each location. Ensure she understands the layout, including where to find cleaning supplies, tools, and other necessary items. Highlight areas that require special attention, such as delicate surfaces, valuable items, or spaces with specific cleaning protocols.

　　

　　2. Clear Communication

　　

　　Set Clear Expectations

　　

　　One of the most critical aspects of training a new domestic helper is setting clear expectations. Provide her with a written list of her duties, working hours, and household rules. Be specific about the standards you expect, such as how you like the laundry done, how meals should be prepared, and any specific cleaning routines. Clear communication reduces misunderstandings and ensures that she knows exactly what is required of her.

　　

　　Cultural Sensitivity

　　

　　Domestic helpers often come from different cultural backgrounds, and it¨s essential to be sensitive to these differences. Take time to explain any cultural practices or dietary restrictions your family follows. Understanding her cultural background can also help you communicate more effectively and build a stronger working relationship. Encourage her to share her customs and traditions, as this can enrich your household¨s cultural experience.

　　

　　3. Hands-On Training

　　

　　Demonstrate Tasks

　　

　　Effective training involves more than just verbal instructions; it requires hands-on demonstrations. Show her how to perform specific tasks, such as using household appliances, cooking particular dishes, or cleaning specific areas. Demonstrations provide a visual guide and help her understand the standards you expect. Be patient and take the time to explain each step thoroughly.

　　

　　Step-by-Step Guidance

　　

　　For more complex tasks, break them down into smaller, manageable steps. This approach makes it easier for her to learn and reduces the likelihood of mistakes. Allow her to practice each step while you supervise and provide constructive feedback. Gradually, she will become more confident and proficient in her duties.

　　

　　4. Establish Routine and Schedule

　　

　　Create a Routine

　　

　　Establishing a daily and weekly routine helps your helper manage her time effectively and ensures that all tasks are completed consistently. A clear schedule provides structure and helps prioritize tasks. Include regular tasks such as cleaning, cooking, and laundry, as well as periodic tasks like deep cleaning or special projects.

　　

　　Regular Check-Ins

　　

　　Schedule regular check-ins to discuss her progress, address any concerns, and provide feedback. These meetings are an opportunity to recognize her hard work, suggest improvements, and ensure she feels supported. Regular communication fosters a positive working relationship and helps address any issues before they become significant problems.

　　

　　5. Safety and Emergency Procedures

　　

　　Safety Training

　　

　　Safety should be a top priority in any household. Ensure your helper is familiar with household safety procedures, such as how to use fire extinguishers, first aid kits, and emergency exits. Explain the importance of safe practices when handling cleaning chemicals, operating appliances, and performing tasks that involve potential hazards.

　　

　　Emergency Contacts

　　

　　Provide your helper with a list of emergency contacts, including family members, neighbors, and local emergency services. Make sure she knows how to contact these individuals in case of an emergency. It¨s also a good idea to have a clear plan in place for different types of emergencies, such as fires, medical incidents, or natural disasters.

　　

　　6. Encourage Learning and Development

　　

　　Skill Development

　　

　　Encourage your helper to improve her skills through continuous learning. Support her in taking up additional training programs if she is interested. This could include language classes, cooking courses, or other professional development opportunities. Investing in her growth benefits both her and your household by enhancing her abilities and boosting her confidence.

　　

　　Resources and Training Programs Available

　　

　　1. Government and Non-Profit Organizations

　　

　　Ministry of Manpower (MOM) Singapore

　　

　　The Ministry of Manpower (MOM) in Singapore provides various resources to support employers and domestic helpers. Their website offers comprehensive information on employment laws, best practices, and guidelines for managing domestic helpers. MOM¨s resources help ensure that employers understand their responsibilities and that domestic helpers are treated fairly.

　　

　　Foreign Domestic Worker Association for Social Support and Training (FAST)

　　

　　The Foreign Domestic Worker Association for Social Support and Training (FAST) offers a wide range of training programs and support services for domestic helpers. Their courses cover essential skills such as housekeeping, cooking, eldercare, and childcare. FAST also provides counseling and social support services to help domestic helpers adjust to their new environment and cope with any challenges they may face.

　　

　　2. Training Centers

　　

　　Aidha

　　

　　Aidha is a non-profit organization that provides financial literacy and management courses for domestic helpers. Their programs focus on helping domestic helpers build financial independence through budgeting, savings, and entrepreneurship training. Aidha¨s courses empower domestic helpers to manage their finances effectively and plan for their future.

　　

　　Home Academy

　　

　　Home Academy offers practical training courses designed to enhance the competency and confidence of domestic helpers. Their courses cover a range of skills, including cooking, cleaning, childcare, and elderly care. Home Academy¨s training programs are tailored to meet the specific needs of domestic helpers and help them perform their duties to a high standard.

　　

　　3. Online Resources

　　

　　YouTube and Educational Websites

　　

　　Online platforms such as YouTube offer a wealth of instructional videos on various household tasks and skills. These videos provide visual demonstrations and step-by-step instructions, making it easy for domestic helpers to learn new skills. Educational websites also offer articles and guides on topics such as cleaning techniques, cooking recipes, and household management.

　　

　　E-Learning Platforms

　　

　　E-learning platforms like Coursera and Udemy offer courses on a wide range of topics that can benefit domestic helpers. These courses cover areas such as language skills, cooking, cleaning, childcare, and personal development. E-learning platforms provide flexible learning options, allowing domestic helpers to study at their own pace and according to their schedules.

　　

　　Detailed Steps for Effective Training and Orientation

　　

　　Building a Positive Relationship

　　

　　Mutual Respect and Trust

　　

　　Building a positive relationship with your domestic helper is the foundation of effective training and orientation. Mutual respect and trust are essential for a harmonious working relationship. Treat her with dignity and respect, and show appreciation for her hard work. Trust takes time to develop, so be patient and supportive as she settles into her new role.

　　

　　Open Communication

　　

　　Maintain open lines of communication to address any concerns or issues promptly. Encourage her to share her thoughts, ask questions, and provide feedback. Open communication helps prevent misunderstandings and ensures that both parties are on the same page.

　　

　　Comprehensive Training Plan

　　

　　Customized Training Program

　　

　　Develop a customized training program based on your household¨s specific needs and your helper¨s experience and skills. A personalized training plan ensures that she receives the guidance and support needed to perform her duties effectively. Consider her strengths and areas for improvement when designing the program.

　　

　　Progressive Learning Approach

　　

　　Adopt a progressive learning approach that gradually increases the complexity of tasks. Start with basic tasks and gradually introduce more challenging responsibilities. This approach helps build her confidence and competence over time.

　　

　　Task-Specific Training

　　

　　Cleaning and Housekeeping

　　

　　Provide detailed training on cleaning and housekeeping tasks, including:

　　

　　- Daily Cleaning: Dusting, vacuuming, mopping, and tidying up common areas.

　　

　　- Bathroom Cleaning: Sanitizing surfaces, cleaning toilets, and maintaining hygiene.

　　

　　- Kitchen Cleaning: Cleaning appliances, countertops, and dishes, and ensuring food safety.

　　

　　- Laundry: Washing, drying, ironing, and folding clothes.

　　

　　Cooking and Meal Preparation

　　

　　Teach her how to prepare meals according to your family¨s preferences and dietary requirements. This includes:

　　

　　- Basic Cooking Techniques: Boiling, frying, baking, and steaming.

　　

　　- Meal Planning: Planning and preparing balanced meals.

　　

　　- Special Dietary Needs: Accommodating allergies, vegetarian diets, or cultural preferences.

　　

　　Childcare and Eldercare

　　

　　If her duties include childcare or eldercare, provide specific training on:

　　

　　- Childcare: Bathing, feeding, supervising playtime, and helping with homework.

　　

　　- Eldercare: Assisting with mobility, administering medication, and providing companionship.

　　

　　Monitoring and Feedback

　　

　　Performance Evaluation

　　

　　Regularly evaluate her performance to ensure she is meeting your expectations. Use a checklist to track her progress and identify areas for improvement. Provide constructive feedback and recognize her achievements.

　　

　　Continuous Improvement

　　

　　Encourage a culture of continuous improvement by offering additional training opportunities and resources. Support her in developing new skills and taking on more responsibilities. Continuous improvement benefits both your helper and your household.

　　

　　Addressing Challenges and Solutions

　　

　　Overcoming Language Barriers

　　

　　Language Training

　　

　　If there are language barriers, consider enrolling your helper in language classes to improve communication. Many training centers and online platforms offer language courses tailored for domestic helpers.

　　

　　Visual Aids and Demonstrations

　　

　　Use visual aids, demonstrations, and hands-on training to overcome language barriers. Visual instructions are often more effective than verbal explanations, especially for complex tasks.

　　

　　Managing Cultural Differences

　　

　　Cultural Sensitivity Training

　　

　　Provide cultural sensitivity training to help your helper understand and respect your family¨s customs and traditions. This training can include information on cultural norm, religious practices, and social etiquette.

　　

　　Open Dialogue

　　

　　Encourage open dialogue about cultural differences and be willing to learn about her customs and traditions. This mutual exchange of cultural knowledge can enrich your household and foster mutual respect.

　　

　　Building a Supportive Environment

　　

　　Emotional Support

　　

　　Recognize that adjusting to a new environment can be challenging for your helper. Provide emotional support by being empathetic, understanding, and approachable. Encourage her to share any concerns or difficulties she may be experiencing.

　　

　　Social Integration

　　

　　Help her integrate into the local community by introducing her to support networks and social groups for domestic helpers. Social integration can reduce feelings of isolation and provide her with a support system.

　　

　　Legal and Ethical Considerations

　　

　　Employment Contract

　　

　　Clear Terms and Conditions

　　

　　Ensure that the employment contract includes clear terms and conditions, outlining her duties, working hours, salary, and benefits. A well-defined contract helps prevent misunderstandings and disputes.

　　

　　Compliance with Laws

　　

　　Ensure that the employment contract complies with local labor laws and regulations. Familiarize yourself with the legal requirements for employing a domestic helper in your country.

　　

　　Fair Treatment and Compensation

　　

　　Fair Wages

　　

　　Pay your helper a fair wage that complies with local labor laws and reflects her skills and experience. Providing fair compensation shows respect for her work and helps build a positive working relationship.

　　

　　Benefits and Welfare

　　

　　Provide benefits such as health insurance, paid leave, and adequate rest days. Ensure her living conditions are comfortable and meet legal standards.

　　

　　Ethical Employment Practices

　　

　　Respect and Dignity

　　

　　Treat your helper with respect and dignity, recognizing her as a valuable member of your household. Avoid any form of discrimination, harassment, or exploitation.

　　

　　Support and Development

　　

　　Invest in her personal and professional development by providing training opportunities and supporting her growth. Encouraging her to pursue her goals and aspirations benefits both her and your household.

　　

　　Conclusion

　　

　　Training and orienting a new domestic helper is a comprehensive process that requires patience, clear communication, and continuous support. By providing a warm welcome, clear expectations, hands-on training, and regular feedback, you can help your helper adapt quickly and perform her duties effectively. Utilizing available resources and training programs can further enhance her skills and confidence, ultimately benefiting your entire household. Building a positive working relationship based on mutual respect and trust ensures a harmonious and productive environment for both your helper and your family. Investing time in proper training and orientation leads to a more productive and positive working relationship, ensuring a successful and fulfilling experience for everyone involved.

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According to a report by Russian Satellite News Agency on March 18, Russian President Vladimir Putin said on the same day that the relationship between Russia and China is stable and complementary, and the two sides will continue to maintain cooperation.

Reported that Putin, who has just been successfully re-elected, said at his campaign headquarters: Our relationship (with China) has developed in the past two decades. Very stable and complementary. I am sure that the cooperation will continue.

Putin said that Russia-China relations will continue to develop in the next few years.

He said: There are many points of convergence and common interests in the economic and foreign policy fields. I believe that in the next few years, relations between the two countries will be strengthened to achieve a win-win situation and benefit the two peoples.

The report also said that Putin emphasized that China is developing rapidly and vigorously. What is very important is that China’s economic structure is transforming towards innovation, which gives the economy more innovation. We are trying to do the same, and Russia faces the same task.

Putin also said that Taiwan is an inalienable part of China and any attempt to provoke and impose sanctions around Taiwan is doomed to complete failure.

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On the 24th local time, Sandis Saka, governor of Enga Province, Papua New Guinea, publicly issued a document saying that the landslide that occurred in the province in the early morning of the day was an unprecedented natural disaster that caused huge losses to property and human lives. The landslide affected more than six villages in the province, and it is not yet possible to calculate specific losses.

Sandis Saka expressed sympathy to local communities and families, as well as to the people affected by the disaster and the victims.

Sandis Saka said that the Nga provincial government deployed a Rapid Incident Response Service team to the scene that morning to carry out rescue work and conduct a rapid assessment of the extent of local damage. The team is composed of officials from the Provincial Disaster Relief Office, Provincial Health Bureau, Police, Papua New Guinea Defense Force, and international organizations based in Papua New Guinea such as the Office of International Migration and the United Nations Development Program.

At about 3 a.m. local time on the 24th, a village in Enga Province, Papua New Guinea suffered a landslide. Local residents said the estimated death toll exceeded 100. Authorities have not yet confirmed the number of casualties. (General reporter Liu Zhimin)

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According to a report by the Russian newspaper on May 23, the Russian armed forces regained control of the village of Klesheevka in the Donetsk region through hard work. This settlement and the village of Rabodino, also recaptured by Russian troops, are symbols of the results of last year’s Ukraine counterattack.

On May 22, the Russian Ministry of Defense confirmed the news of the recapture of the village of Kresheevka. The Russian Ministry of Defense stated that under the active action of the southern military cluster forces, the Klesheevka settlement in Donetsk was liberated.

According to reports, in addition, the southern military cluster also attacked Ukrainian troops in three residential areas of Georgievka, Ostroye, and Konstantinovka.

The protracted battle for Klesheevka begins in 2023. Control of the village changed hands several times. The main target for contention is adjacent highlands, from which military activity throughout the village can be monitored. (Compiled by He Yingjun)

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According to a report by the TASS news agency on March 18, the final data released by the Central Election Commission of the Russian Federation showed that all votes had been counted, and the vote rate of current President Vladimir Putin was 8728%.

According to reports, Russian Communist Party candidate Nikolai Haritonov ranked second with 431% of the vote, and New Party candidate Vladislav Davankov ranked third with 385% of the vote, ranking fourth. The Liberal Democratic Party candidate Leonid Slutsky, who received 320% of the vote.

Elapamfilova, Chairman of the Central Election Commission of the Russian Federation, said that the voter turnout rate in the Russian presidential election was unprecedented.

She said at the Central Election Commission meeting held on the 18th: As of 10:00 on the 18th, 87113127 voters participated in this election. The turnout rate hit an unprecedented record, reaching 7744%.

She pointed out that more than 76 million people voted for Putin, which also set a record. In 2018, about 56 million Russians voted for Putin.

The report mentioned that Pamfilova also said that since the beginning of the presidential election campaign, more than 12 million cyber attacks have been recorded, 150 times the usual number. (Compiled by Li Ran)

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Washington, May 13 (Reporter Deng Xianlai) U.S. President Biden signed a bill on the 13th to ban the United States from importing low-enriched uranium produced in Russia.

Jack Sullivan, U.S. National Security Assistant to the President, issued a statement on the same day saying that Biden signed the “Ban the Import of Russian Uranium Act” and made it law, aiming to reduce and ultimately eliminate the U.S. dependence on Russia in the civil nuclear energy field.

The bill has previously been passed in the U.S. House of Representatives and Senate. According to regulations, 90 days after the bill takes effect, U.S. companies will not be allowed to import low-enriched uranium produced in Russia. The bill provides exemptions for utilities such as nuclear power plants that have to shut down nuclear reactors due to cutting off Russia’s uranium supply. The exemption policy will expire no later than January 1, 2028. The bill also authorizes the federal government to allocate $27.2 billion in funding previously approved by Congress to enhance the U.S. domestic uranium enrichment capabilities.

According to the Washington Post, U.S. companies currently import about US$1 billion worth of enriched uranium from Russia’s national atomic energy every year.

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According to a Reuters report on March 12, at least two armed groups headquartered in Ukraine said on social media that they invaded Russia’s western border on the 12th.

Reports said that both the Russian Free Corps and the Siberian Battalion announced on the Telegraph social platform that they had launched an attack from Ukraine to Russia.

The Russian Free Corps said in the telegram: We will regain our land from (Russia) centimetre by centimeter.

Russian officials say the groups are puppets of the Ukraine military and the CIA. Moscow says the latter is trying to incite chaos in Russia.

Andreyusov, spokesman for Ukraine’s military intelligence department, said that these organizations operate on Russian territory independently of Ukraine.

The Russian Freedom Corps ‘statement also appears to point to the upcoming Russian presidential election this weekend. The group said: People will vote for whom they want, Russians will live a free life.

A number of armed groups, including the Russian Free Corps, have previously claimed responsibility for other cross-border attacks from Ukraine to Russia. (Compiled by Xiong Wenyuan)

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Seoul, March 18 (Reporters Lu Rui and Sun Yiran) The so-called Third Democracy Summit led by the United States was held in Seoul, South Korea from the 18th to the 20th. South Korean citizen groups held a rally in central Seoul on the 18th to protest the so-called democracy summit.

According to local media reports, South Korean citizens ‘group National Popular Action held a press conference near the venue of the Democracy Summit on the same day to express their protest. People held banners that opposed the democracy summit held to maintain U.S. hegemony, and shouted slogans such as the democracy summit spreading false democracy and condemning Yin Yue’s government for blindly following the U.S. -centered value alliance.

Some rally participants said that the United States decided to hold the democracy summit in South Korea. Its intention was very obvious, to maintain its hegemony that was gradually collapsing and push South Korea to the front line of camp confrontation.

South Korea’s “Jingxiang Shimbun” published a commentary on the 17th, saying that the so-called democracy summit with the logic of camp confrontation does not have much support around the world, but South Korea has taken the lead in promoting the new Cold War values of the United States. Whether such an approach will help South Korea’s national interests is questionable.

Under the banner of democracy, the United States held the so-called democracy summit via video in December 2021 and a combination of online and offline in March 2023, which have been widely questioned by the international community.

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On May 13, Singapore Prime Minister Lee Hsien Loong submitted his resignation to President Shandaman.

According to information announced by the Prime Minister’s Office of Singapore on April 15, Lee Hsien Loong will step down on May 15, and Deputy Prime Minister and Minister of Finance Wong Xuncai will be sworn in as the new Prime Minister at the Presidential Palace on the same day.

Huang Xuncai also previously stated that Lee Hsien Loong will remain in the cabinet as Senior Minister after stepping down on May 15.

Lee Hsien Loong, 72, entered politics in the 1980s and served as the Second Minister of Defense, Minister of Trade and Industry, Deputy Prime Minister and Minister of Finance of Singapore. He took office as Prime Minister of Singapore in August 2004 and has been re-elected to this day. (General reporter Liu Chang and reporter Hai Yue)